The objective is quality : an introduction to performance and sustainability management systems / Michel Jaccard ; translated from the French by Nadia Ljundberg.

By:

Jaccard, Michel [author.]

Material type: Text

TextLanguage: English Original language: French Publisher: Boca Raton : CRC Press, [2013]Copyright date: ♭2013Description: 1 online resource : text file, PDFContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781466573000 (ebook : PDF)

Subject(s):

Quality control

Genre/Form:

Electronic books.

Additional physical formats: Print version:: No titleOnline resources:

Distributed by publisher. Purchase or institutional license may be required for access.

Available additional physical forms:

Also available in print format.

Contents:

chapter 1. The environment of quality -- chapter 2. The approach to quality : concepts and definitions -- chapter 3. History of quality -- chapter 4. The ISO 9000 family of quality management systems -- chapter 5. Quality management in laboratories -- chapter 6. Safety of the food supply chain and ISO 22000 -- chapter 7. The off-shoots of ISO 9001 -- chapter 8. Total quality, personalities who stand out -- chapter 9. Total quality management : awards -- chapter 10. The Toyota way and the Toyota production system (TPS) -- chapter 11. Total quality and the Six Sigma approach -- chapter 12. Moral and ethical issues -- chapter 13. Deontology of professions and functions -- chapter 14. Environmental management and the ISO 14000 family -- chapter 15. Social responsibility of organizations and ISO 26000.

List(s) this item appears in: SCM

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